Frequently Asked Questions
Everything you need to know about our herbal remedies and apothecary goods.
What is the shelf life of your botanical products?
Most of our dried herbs and tea blends have a shelf life of 12 to 18 months if stored in a cool, dark place. Our tinctures and elixirs can last up to 3 years due to their natural preservation methods.
Are your ingredients organic and ethically sourced?
Absolutely. We prioritize wild-harvested and certified organic ingredients. We work closely with small-scale farmers who practice sustainable agriculture to ensure the highest vibration and quality for our products.
How long will it take to receive my order?
Orders are typically processed within 2-4 business days. Depending on your location, standard shipping usually takes an additional 3-7 business days. You will receive a tracking number as soon as your package ships.
Do you offer returns or exchanges?
Due to the artisanal and consumable nature of our apothecary goods, we cannot accept returns. However, if your order arrives damaged or if there is an error, please contact us within 48 hours so we can make it right.
Can I use your products if I am pregnant or nursing?
While many herbs are safe, we always recommend consulting with your healthcare provider before starting any new herbal regimen during pregnancy or while breastfeeding to ensure safety for you and your baby.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.